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RETURN POLICY

Several types of goods are exempt from being returned. Cosmetics cannot be returned for health reasons. All sales are final.

There are certain situations where only partial refunds are granted (if applicable) Any item that is returned more than 30 days after delivery. If a return is accepted you will be responsible for a 25% re-stocking fee.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 


Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ventas@bissu1.com 

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

SHIPPING POLICY

Processing Order:

Bissu1.com is closed on weekends and holidays. All orders received on Friday, Saturday, and Sunday will begin to process on the following Monday.

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National Shipping Policies:

Standard Shipping: Orders can take up to 3 working days to be processed before their shipment. Your order will arrive in at least 7 to 10 days. * Orders with standard shipping travel through FedEx or USPS.

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Accelerated Shipping:

Rush shipping is not currently available on Bissu1.com orders.

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Shipment Confirmation:

A shipment confirmation with your tracking number will be sent to the email address that you provided at the time of your PayPal order. Please follow your shipping. Bissu1.com is not responsible for lost or stolen packages.

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Standard shipping is free for orders of $25 or more.

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  • Attention: Please note that orders may take 1 to 3 days to be processed in our store due to high volume. We will do our best to ensure your order arrives before the shipping policies indicate

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  • If the shipping address assigned to your order is incorrect and the package is returned to our company, you will be charged $2.99 for the return, or the same amount will be deducted from your refund.

 

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